VendGOFor Massage Chair & Photo Booth Operators
Massage Chair & Photo Booth Management Software
Massage chairs and photo booths sell an experience — so when one takes a customer’s money and doesn’t start, or doesn’t print, the complaint is immediate. VendGO runs the operation around every machine: the report, the refund, the repair, and the invoice.
Massage chair and photo booth management software is a platform that runs the service side of mall, airport, and cinema machines — customer issue reporting, refunds, repair tracking, parts inventory, routes, and invoicing — so an operator knows which machine is down and makes the customer whole fast.
These machines sit in high-traffic spots with no one from your company nearby. The venue staff can’t fix a chair that won’t start or a booth that won’t print, and most customers won’t hunt down a phone number. That gap is exactly what VendGO was built to close.
The real problems
What actually goes wrong in a mall or airport
“I paid and it didn’t start”
The customer scans the QR sticker on the chair or booth, or texts the number, and requests a refund in seconds. Your office approves it with built-in fraud checks — no one at the venue has to handle it.
“It didn’t print my photos”
A print jam or a camera fault becomes a tracked ticket sent to the right tech with the machine and location filled in — instead of a bad review.
Machines across many venues
Organize every chair and booth by route and venue, see what’s down in real time, and hand a tech temporary coverage when someone is out.
The platform
Everything a chair & booth route runs on
QR & text issue reporting
A sticker on each machine opens a form branded to your company with the machine and venue filled in. No app. Calls are auto-answered and texted the same link.
Customer refunds & credits
Refund requests come in through the same scan-or-text flow. Approve with fraud checks, and refunds — or Nayax credits — post to QuickBooks Online automatically.
Repair tracking
Every report becomes a work ticket tied to the machine. Techs log the fix, parts, and time from their phone, so each chair and booth has a clean service history.
Parts inventory
Track motors, rollers, printers, cameras, bill acceptors, and card readers by tech. Stock deducts as repairs are logged, so you know what to reorder.
Routes & live dashboard
See every machine and venue in real time — what’s down, what’s fixed, and what it’s costing you — across one mall or a whole region.
Invoicing + QuickBooks
Month-end invoices build from real work data and post to QuickBooks Online, so venue splits and bookkeeping don’t eat your week.
Built by an operator
VendGO was built by Brian Petrovich inside a working air & vacuum route in Tampa Bay — machines spread across many locations, customers who lose money, parts that wear out, and techs on the road. Those problems aren’t unique to air and vacuum; they’re the problems of every unattended machine. If it’s unattended and it can break, VendGO runs the operation around it.
Other machines VendGO runs: Kiddie rides · Air, vacuum & tire inflation · Arcade & claw games · Self-serve car wash · Laundromat · EV charging · Ice & water vending · Snack, drink & coffee vending · See every machine type
Frequently asked questions
What is massage chair and photo booth management software?
It is software that runs the service side of massage chairs and photo booths — customer issue reports, refunds, repairs, parts, routes, and invoicing — in one connected system instead of voicemail, texts from venue staff, and spreadsheets.
Does VendGO restock photo paper or print supplies?
No. VendGO is the operations layer — reports, refunds, repairs, parts, routes, and invoicing. It is not a supply-restock tool.
How do customers report a problem or ask for a refund?
They scan the QR sticker on the chair or booth or text the number on it. Both open a form branded to your company with the machine and venue already filled in. A call to your line is answered automatically and texted the same link.
Do my machines need a card reader?
No. Reporting, refunds, repairs, parts, routes, and invoicing work on any machine — a QR sticker is all it takes. Revenue monitoring needs sales data, so it applies to machines running a cashless reader such as Nayax.
How much does it cost?
Starter is $4 per machine per month for operators up to about 150 machines; Complete is $8 per machine per month with every feature unlocked. No setup fees and unlimited users on both plans.
Keep every chair and booth earning
See how VendGO handles reports, refunds, repairs, parts, and invoicing for mall, airport, and cinema machines.