VendGOFor Self-Serve Car Wash Owners & Operators
Self-Serve Car Wash Management Software
A self-serve wash runs with nobody on site — until a bay takes someone’s money and they drive off angry. VendGO runs the operation around every bay, vacuum, and changer: the report, the refund, the repair, and the invoice.
Self-serve car wash management software is a platform that runs the service side of an unattended wash — customer issue reporting, refunds, repair tracking, parts inventory, and invoicing — so an owner knows which bay or vacuum is down, gets it fixed, and makes the customer whole without anyone on site.
VendGO was built on air and vacuum machines at car washes and gas stations, so the vacuum side of your wash is home turf. The same platform covers the wash bays, changers, and card readers — everything a customer touches when no attendant is there.
The real problems
What actually goes wrong at an unattended wash
“The bay took my money”
The customer scans the QR sign in the bay or texts the number and requests a refund on the spot. You approve it with built-in fraud checks — no phone tag, no angry review first.
A bay that quietly stops working
Low pressure, a dead foam brush, a jammed changer — most customers just leave. A QR sign in every bay turns that into a report, and bays on a cashless reader like Nayax get flagged when they stop earning.
Nobody on site
The right tech gets the report by text and email with the bay and problem filled in, and every repair is logged — whether you run one wash or several.
The platform
Everything a self-serve wash runs on
QR & text issue reporting
A QR sign in each bay and on each vacuum opens a form branded to your wash with the location filled in. No app. Calls are auto-answered and texted the same link.
Customer refunds & credits
Refund requests come in through the same scan-or-text flow. Approve with fraud checks, and refunds — or Nayax credits — post to QuickBooks Online automatically.
Repair tracking
Every report becomes a work ticket tied to the bay or machine. Techs log the fix, parts, and time, so each piece of equipment has a clean service history.
Parts inventory
Track nozzles, hoses, brushes, vacuum motors, filters, and bill validators. Stock deducts as repairs are logged, so you know what to reorder.
Air & vacuum, built in
VendGO’s deepest vertical is air and vacuum — the same platform runs the vacuums and tire-inflation machines on your lot.
Invoicing + QuickBooks
Month-end invoices build from real work data and post to QuickBooks Online, so the bookkeeping doesn’t eat a day every week.
Built by an operator
VendGO was built by Brian Petrovich inside a working air & vacuum route in Tampa Bay — machines spread across many locations, customers who lose money, parts that wear out, and techs on the road. Those problems aren’t unique to air and vacuum; they’re the problems of every unattended machine. If it’s unattended and it can break, VendGO runs the operation around it.
Other machines VendGO runs: Kiddie rides · Air, vacuum & tire inflation · Arcade & claw games · Laundromat · EV charging · Ice & water vending · Snack, drink & coffee vending · See every machine type
Frequently asked questions
What is self-serve car wash management software?
It is software that runs the service side of an unattended wash — customer issue reports, refunds, repairs, parts, and invoicing — in one connected system instead of voicemail, a notebook, and a pile of receipts.
Does VendGO control my wash equipment or pay station?
No. VendGO does not run your bay controllers or pay stations. It manages what happens when something breaks or a customer has a problem — the report, the refund, the repair, and the record.
Can it handle the vacuums and air machines on my lot?
Yes — that is where VendGO started. Air and vacuum machines are its deepest vertical, and they run in the same platform as your wash bays.
Do my bays need a card reader?
No. Reporting, refunds, repairs, parts, and invoicing work on any bay — a QR sign is all it takes. Revenue monitoring needs sales data, so it applies to equipment running a cashless reader such as Nayax.
How much does it cost?
Starter is $4 per machine per month for operators up to about 150 machines; Complete is $8 per machine per month with every feature unlocked. No setup fees and unlimited users on both plans.
Keep every bay washing
See how VendGO handles reports, refunds, repairs, parts, and invoicing for a self-serve wash.