VendGOFor Vending Operators
Vending Management Software
One connected platform to run your whole vending operation — customer reports, refunds, repairs, parts, routes, and invoicing — instead of a drawer full of spreadsheets and apps that don’t talk to each other.
Vending management software is a platform that centralizes the day-to-day operations of a vending business — issue reporting, refunds, repairs, parts inventory, routes, revenue monitoring, and invoicing — so you run the whole fleet from one system instead of stitching together separate tools.
VendGO connects the moment a customer reports a problem to the repair, the refund, the parts used, and the invoice — with a full audit trail on every step. And it does it for vending and air/vacuum machines in the same fleet.
The platform
What a vending operation runs on
Customer issue reporting
QR code or text at the machine — no app. The report becomes a work ticket with the machine and location already attached.
Automated refunds & credits
Fraud-aware approval, then refunds and Nayax credits post to QuickBooks Online automatically. No double entry.
Repair tracking
Assign, track, and close work tickets from any phone, with a full audit trail on every action.
Parts inventory
Auto-deduct parts as they’re used, set reorder points, and see exactly what to order now.
Revenue monitoring
A nightly check per machine flags anything that stopped selling, ranked by dollar impact.
Route management & invoicing
Organize machines by route, manage coverage access, and push month-end invoices to QuickBooks.
Frequently asked questions
What is vending management software?
Vending management software (a VMS) is a platform that centralizes the operations of a vending business — customer issue reporting, refunds and credits, repair tracking, parts inventory, route management, revenue monitoring, and invoicing — so an operator runs the whole fleet from one system.
Is VendGO a good fit for small operators?
Yes. Starter ($4 per machine per month) is built for small operators up to about 150 machines, with unlimited users and no setup fees. Complete ($8 per machine per month) unlocks every feature for larger fleets.
Does VendGO replace Nayax?
No — it complements it. Nayax handles payments and telemetry; VendGO is the operations layer on top of that data, driving repairs, refunds, parts, and invoicing.
Can it also manage air and vacuum machines?
Yes. VendGO is unusual in handling both vending and air/vacuum machines in one fleet, with a data model that understands both.
See VendGO run your fleet
From the first customer report to the QuickBooks invoice — in one platform.